Refund & Return Policy

GENERAL POLICY

Our policy lasts 30 days from the date you receive your purchase. If 30 days have passed since delivery, we cannot offer a refund or exchange. Damage or defect issues must be reported within 14 days.

To be eligible for a return:
• unused
• original condition
• original packaging

RETURN PROCESS

Customers must cooperate with support within the 30-day period.

PARTIAL REFUNDS

May apply for items not in original condition or with signs of use.

REFUND REQUESTS

Contact: contact@super3dtoy.com

Include:
• order number
• issue description
• photo/video proof

INTERNATIONAL RETURNS

Due to international logistics, returns may not always be required.

RETURN SHIPPING

Customers are responsible for return shipping unless item is defective.

PRODUCT CHARACTERISTICS

Due to manufacturing processes, minor variations may occur.

Super3D figures are produced using advanced manufacturing techniques, including 3D printing and assembly. Minor variations in surface finish, texture, or joints may occur.

ARTICULATION DISCLAIMER

Super3D figures are designed for poseability but should not be forced beyond natural movement.

ORDER CANCELLATION

Cancellation after shipment is not guaranteed.